Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how tiktok88 ("Platform", "we", "us", "our"), the operator of the online gaming platform accessible at https://tiktok88.cam, collects, uses, stores, and discloses personal data in connection with your access to and use of the platform and its associated services.

This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by tiktok88 in the course of operating the platform. It applies regardless of whether you access tiktok88 from a desktop browser, mobile browser, or any other compatible device.

By registering an account, making a deposit, or otherwise using the tiktok88 platform, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not consent to the practices described in this Policy, you must discontinue use of the platform.

Definitions

The following terms bear the meanings set out below throughout this Policy:

Data Controller

For the purposes of this Policy, tiktok88 acts as the Data Controller with respect to the personal data of its registered players and platform visitors. As Data Controller, tiktok88 is responsible for determining the purposes for which personal data is collected and the means by which it is processed.

Where tiktok88 engages third-party service providers to perform specific data processing functions — such as payment processing via DuitNow, FPX, or cryptocurrency networks; identity verification; or fraud detection — those providers act as Data Processors under contractual data processing agreements that bind them to handle your data only as directed by tiktok88 and in accordance with applicable data protection standards.

Data We Collect

tiktok88 collects the following categories of personal data in the course of operating the platform:

4.1 Registration Data

When you create an account, we collect: full legal name, date of birth, email address, username, password (stored in hashed form only — never in plain text), country of residence, and mobile phone number where provided.

4.2 Identity Verification Data

For KYC purposes, we may collect copies of: government-issued identity documents (such as a Malaysian MyKad, passport, or driver's licence), proof of residential address (utility bill, bank statement), and proof of payment method ownership. These documents are processed through verified KYC service providers and are not retained longer than necessary to complete verification and satisfy audit obligations.

4.3 Financial & Transaction Data

We collect data relating to deposits and withdrawals, including payment method type (DuitNow, FPX, Touch 'n Go eWallet, Boost, Maybank, CIMB, Public Bank, cryptocurrency, etc.), transaction amounts in MYR or cryptocurrency equivalent, transaction timestamps, and transaction reference numbers. Full payment card or bank account numbers are not stored on tiktok88 servers — these are handled by our licensed payment processing partners.

4.4 Gaming Activity Data

We record data related to your use of the platform, including: games played, wagers placed, session durations, win and loss records, bonus activity, and sports betting selections. This data is used for account management, responsible gambling monitoring, fraud prevention, and platform improvement.

4.5 Technical & Device Data

Automatically collected technical data includes: IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited on the platform. This data is used for security monitoring, geographic access control, and platform performance analysis.

4.6 Communications Data

If you contact us via live chat, email, or any other support channel, we retain records of those communications including the content of messages, dates, and any attachments provided. This data is used to resolve disputes, improve support quality, and maintain a record of any commitments made by our support team.

How We Collect Your Data

Personal data is collected through the following means:

• Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact support, or respond to surveys.
• Automatically — through cookies, web analytics tools, and server logs when you access and interact with the platform.
• From third parties — including KYC verification providers who confirm the authenticity of identity documents, payment processors who confirm transaction status, and fraud detection services that assess the risk profile of login and transaction activity.

Data Processing & Legal Basis

tiktok88 processes personal data only where a lawful basis for doing so exists. The applicable legal bases are as follows:

How We Use Your Data

Personal data collected by tiktok88 is used for the following purposes:

• Creating and managing your player account, including maintaining your balance, transaction history, and gaming records.
• Processing deposits and withdrawals via the payment method you have selected, including communicating with our payment processing partners to execute transactions.
• Verifying your identity and age in accordance with KYC obligations, including confirming that you are aged 21 or above.
• Detecting, investigating, and preventing fraudulent activity, account compromise, money laundering, and other prohibited conduct.
• Administering bonuses and promotions, including verifying your eligibility and ensuring compliance with promotion terms.
• Monitoring your gaming activity for the purposes of responsible gambling — including identifying patterns that may indicate problem gambling and triggering appropriate interventions.
• Providing customer support and resolving disputes.
• Sending you platform-related notifications such as deposit confirmations, withdrawal updates, and security alerts (these are not marketing communications and are essential to the service).
• Sending you promotional communications regarding tiktok88 offers, bonuses, and new products — but only where you have provided explicit consent to receive such communications.
• Analysing aggregated, anonymised platform usage data to improve features, identify performance issues, and inform product decisions.

Data Sharing & Disclosure

tiktok88 does not sell, rent, or otherwise transfer personal data to third parties for their own commercial or marketing purposes. Personal data is shared only in the following limited circumstances:

• Payment Processors: Necessary transaction data is shared with licensed payment service providers (including DuitNow, FPX operators, eWallet providers, and cryptocurrency networks) solely to execute and confirm your requested transactions.
• KYC & Identity Verification Providers: Identity documents and related data are shared with our appointed verification partners for the sole purpose of age and identity confirmation under our KYC obligations.
• Fraud Detection & Security Services: Certain technical and behavioural data may be shared with fraud prevention services to assess and mitigate security risks to your account and the platform.
• Game Studios & Platform Providers: Where game sessions are hosted or facilitated by third-party studio integrations, the minimum necessary session data (such as Player ID and session tokens) is exchanged to operate the game. Personal identifying information is not shared beyond what is operationally required.
• Legal & Regulatory Disclosure: tiktok88 may disclose personal data where required to do so by law, court order, or at the request of a competent regulatory authority under the applicable licensing jurisdiction. tiktok88 will notify the affected Player of any such disclosure to the extent permitted by law.
• Business Transfer: In the event of a merger, acquisition, or sale of all or substantially all of tiktok88's assets, personal data may be transferred to the successor entity. Players will be notified of any such transfer and the applicable privacy policy of the acquiring entity prior to the transfer taking effect.

International Data Transfers

As an internationally operated platform, tiktok88 and its service providers may process personal data in jurisdictions outside Malaysia. Where personal data is transferred to countries that may not provide a level of data protection equivalent to that offered in Malaysia, tiktok88 will implement appropriate safeguards to ensure your data remains protected.

Such safeguards may include contractual data protection clauses incorporated into agreements with service providers, processing only through providers that operate under recognised international privacy frameworks, and applying technical security measures consistent with the sensitivity of the data being transferred.

By using the tiktok88 platform, you acknowledge that your personal data may be processed in jurisdictions outside Malaysia and consent to such transfers subject to the safeguards described in this section.

Data Retention

tiktok88 retains personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law and our licensing obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your account's activity and for a minimum of five (5) years following account closure, in accordance with standard anti-money laundering record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following the completion of the verification process or following account closure, whichever is later.
• Transaction Records: Retained for a minimum of five (5) years following each transaction date.
• Support Communications: Retained for three (3) years following the closure of the relevant support case, unless the subject matter involves an ongoing dispute or legal matter.
• Marketing Consent Records: Retained for the duration of the consent and for three (3) years following its withdrawal, as evidence of the original consent.
• Technical Log Data: Retained for twelve (12) months for security and debugging purposes, after which it is anonymised or deleted.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.

Cookies & Tracking Technologies

tiktok88 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are in use:

User Rights

Subject to applicable law and the specific circumstances of your request, you hold the following rights with respect to your personal data as processed by tiktok88:

• Right of Access: You have the right to request a copy of the personal data that tiktok88 holds about you. We will provide this in a structured format within 30 days of a verified request.
• Right of Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update most account details directly through your account settings.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that erasure requests cannot override our mandatory data retention obligations under applicable law and licensing requirements.
• Right to Restriction of Processing: You may request that we restrict processing of your data in certain circumstances, such as where you contest its accuracy or where you have objected to processing and we are assessing the grounds for that objection.
• Right to Data Portability: You may request a copy of personal data you have provided to us in a structured, commonly used, machine-readable format (e.g., JSON or CSV), where technically feasible and where the processing is carried out by automated means.
• Right to Object: You may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing carried out on the basis of our legitimate interests, in which case we will assess whether those interests are overridden by your rights in the specific circumstances.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, contact the tiktok88 support team via live chat or at [email protected]. We may request verification of your identity before processing a rights request to prevent unauthorised disclosure of data. We will acknowledge receipt of your request within five (5) business days and aim to respond substantively within thirty (30) days.

Data Security

tiktok88 implements a range of technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive personal data at rest, including identity documents and financial records.
• Hashed and salted password storage — plain text passwords are never retained.
• Two-factor authentication (2FA) availability for all registered player accounts.
• Strict internal access controls ensuring that personal data is accessible only to staff with a legitimate operational need to access it.
• Regular security audits and penetration testing of the platform infrastructure.
• Data breach response procedures, including notification obligations to affected players and relevant authorities where required by applicable law.

Notwithstanding the above, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. tiktok88 cannot provide an absolute guarantee of security but commits to applying commercially reasonable and industry-standard measures to protect your data.

Children & Minors

The tiktok88 platform is strictly intended for individuals aged 21 and above. tiktok88 does not knowingly collect personal data from individuals under the age of 21. Age verification is applied during the account registration process and again during KYC verification prior to withdrawal processing.

If tiktok88 becomes aware or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, that account will be suspended immediately, the relevant data will be reviewed, and any real-money balance will be returned via the original deposit method following investigation. The account will be permanently closed and the relevant data deleted as soon as is lawfully permissible.

Third-Party Links & Services

The tiktok88 platform does not include outbound links to third-party websites for commercial or advertising purposes. However, where the platform integrates third-party game content from external studio providers, please be aware that those studios operate their own privacy practices within the bounds of the data processing agreements they hold with tiktok88.

tiktok88 is not responsible for the privacy practices of third-party payment processors, identity verification providers, or any other service providers beyond the contractual obligations imposed on those providers by tiktok88. Players are encouraged to review the privacy policies of any third-party services they interact with directly.

Amendments to This Policy

tiktok88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the evolution of the platform's services. The effective date at the top of this document will be updated to reflect the date on which any material changes take effect.

We will notify registered players of material changes to this Policy via the platform's announcement system or via the email address associated with your account, where we consider such notification appropriate given the nature of the change. Continued use of the platform following notification of an amendment constitutes acceptance of the revised Policy. If you do not agree to the amended terms, you should discontinue use of the platform and may request account closure.

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data we hold about you, please contact the tiktok88 Data Protection team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the platform interface. This is the fastest channel for urgent data-related queries.
• Email: [email protected] — please include "Privacy Request" in the subject line of your message. Email addresses are displayed as plain text and are not clickable links.

All privacy-related requests will be acknowledged within five (5) business days. Identity verification may be required before we can action any request relating to specific account data. For our responsible gambling tools and policies, please visit the Responsible Gambling page. For the full legal terms governing your use of the platform, please refer to our Terms & Conditions.